To go directly to the section in this Legal Info about our Cookie Policy, click here.

General disclaimer and conditions of access to the HACG website

Use of and access to this Website is subject to the following terms. By entering the Website you agree to these terms.

Except where specifically indicated otherwise, this Website and its contents is targeted only at UK residents and any goods/services offered are available only to UK residents.

Any legal proceedings arising as a result of content of or use of this site shall be subject to the laws of England and Wales.

The Henley Art & Crafts Guild (HACG) accept no liability in respect of the content of any third party material appearing on this site or in respect of the content of any other Website to which this Website may be linked from time to time.

No metatags, hyperlinks or other forms of linkage whatsoever to any other site may be imposed on any Website owned by HACG without our express written consent.

HACG makes no warranty in respect of the contents of the Website and accepts no liability for any loss or damage whatsoever arising whether directly or indirectly as a result of access to and use of the Website including without limitation acting or failing to act in reliance on any information contained herein.

All content provided on this blog is for informational purposes only. HACG makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The HACG will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These terms and conditions of use are subject to change at anytime and without notice.

The Website contains material submitted by third parties/contributors. All content is monitored and approved for publishing.

The Website may contain advertising material submitted by third parties. Individual advertisers are solely responsible for the content of material they submit to us, including ensuring that it complies with all relevant legislation and self-regulatory codes of practice. We do not accept any responsibility for the content of advertising material.

Access to particular areas of this site may be subject to additional terms to which you must consent in order to use those areas.

HACG shall have the right to remove, edit or amend any material which it considers may be unlawful or in breach of its terms and conditions of use and access to the Website.

Availability and Security of the Website

Due to the nature of the Internet, the HACG does not promise full and error free operation of the Website at all times. All liability of the HACG, its employees howsoever arising from your use of or inability to use the Website is excluded, insofar as it is possible to do so in law.

HACG shall use reasonable endeavours to ensure the Website and any information it holds on you are kept secure. However, due to the nature of the Internet, the HACG cannot accept any liability for those who intentionally attempt to and/or gain unauthorised access to the same by means such as, without limitation, computer hacking (save to the extent the HACG is unable to exclude such liability by law).

Registration or Enquiry

Where you are asked to complete a HACG registration or enquiry form the personal details that you provide must be true, accurate and complete.

Variation of Terms

HACG reserves the right to vary these Terms from time to time. Such changes shall either be notified to you by e-mail or posted on the home pages of the Website. Changes in this manner shall be deemed to have been accepted if you continue to use the Website after a period of two weeks from the date of transmission of the e-mail or of posting on the home page of the Website, whichever occurs later.

Copyright Notice and License

The HACG Website and the contents of the pages are the copyright of the Henley Art & Crafts Guild. Reproduction in any form, printing or downloading of part or all of the contents is forbidden save in accordance with the following licence.

Licence to copy for personal use: you may print copies of any item in hard copy provided that it is for personal use or for use by others in your organisation and provided that you do not edit, alter, amend, or delete any part of it or combine it with other material. You may recopy the material to individual third parties for their personal information only if you acknowledge the source as being our Website and include the address of the HACG Website in the copy of the material AND you inform the third party that they may not copy the material to any third party or use it for commercial gain.

No part of the HACG Website or the contents thereof may be reproduced on or transmitted to or stored in any other Websites or other form of electronic retrieval system.

Privacy Policy

This Privacy Policy sets out how the HACG uses and protects any information that you give HACG when you use this website. Information about our use of cookies is detailed further down the page.

HACG is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HACG may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 October 2012

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Cookie Policy

A cookie is a small file which asks permission to be placed on your mobile phone or computer’s storage, e.g. hard disk. Once you agree, the file is added and the cookie allows web applications to respond to you as an individual by tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


  • Uses minimal cookies on its website
  • Does not use cookies to collect any personally identifiable information about you
  • Does not sell or disclose the information collected by cookies to third parties, except where required by law (for example to government bodies and law enforcement agencies)
  • Collects web traffic information from visits to our website using a Google Analytics cookie; we do this in order to analyse the number of visitors to the site, compile reports on how the site is used and to help us improve it; these cookies collect information in an anonymous format

How to manage and delete cookies

If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers. For information on how to do this for the browser of your mobile phone please refer to your handset’s manual.

Back to top


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the HACG via the email address below.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.


For questions about this Privacy Statement, contact us by email at

Back to top